American Express
Enterprise Analytics Administration Platform redesign reducing manual effort by 75% and improving workflow efficiency.
I'm Upasna — a versatile product designer with a keen interest in solving for complex systems through intuitive & elegant designs.
Product Designer with 5+ years of experience and a Master's from Carnegie Mellon University, turning complexity into clarity through thoughtful design.
Enterprise Analytics Administration Platform redesign reducing manual effort by 75% and improving workflow efficiency.
Designed and launched AI-native features that transformed operational data into proactive decision-making tools.
Designed a conversation intelligence platform that transforms raw sales call data into structured insights, coaching moments, and deal-risk signals.
Designed a real-time competitive quiz experience for millions of students, driving engagement through live leaderboards, rewards, and social moments.